Terms &
conditions

Copyright

EaDesign (By Eco Active SRL) is the copyright holder of all software sold on this site. The copying, redistribution, use or publication by you of any products without EaDesign (By Eco Active SRL)’s permission, is strictly prohibited.

The additional libraries used in our aplications are open source and may be used at your free will.

License

By purchasing a product of EaDesign (By Eco Active SRL):
  • Customer will receive source code open 100%.
  • Customer will obtain a License which will remain valid until the Customer stops using the Product. The license includes.
  • One packege which can be used lifetime on one live Magento installation only.
  • Unlimited development packeges which can be used on unlimited number of test Magento installations.
  • You are allowed to customize our products to fit with your using purpose.

Product Update

EaDesign (By Eco Active SRL) does upgrade regularly to meet new requests from customers or make our products work with later versions of Magento. Customers who purchased a product from EaDesign (By Eco Active SRL) will get the updated versions for Free.

Support

EaDesign (By Eco Active SRL) offers Lifetime support Free for all of our paid products and services. Support includes answering questions related to our products, bug/error fixing to make sure our products work well in your site exactly like our demo. Support does not include customizing our product to fit your own needs; customization request will require some fee. We also offer support for free products, however you will have to purchase support package for 1 month or lifetime. To ask for support or report bugs, please email us at mdevel@eadesign.ro. Please kindly understand that email that arrive in  weekend will be processed when we’re back to office on next Monday (GMT+8).

Refund

We offer 30-day money back guarantee for all of our products. You can get a full refund if you are not fully satisfied with our product during 30 days after your purchase. Please submit a ticket with your order information to our email mdevel@eadesign.ro to request refund. You will receive refund within 7 days since your request is confirmed.
All refund requests after 30 days are not accepted. Please remember that we will not refund any fee you paid for installation and customization services. If the client receives extensive free support during more then 2 hours there will be no refund!

Changes to this privacy policy

Please note that these Terms and Conditions may change from time to time. EaDesign (By Eco Active SRL) reserves the right to modify these Terms and Conditions at any time. Regardless, we will post any Terms and Conditions changes on this page and, if the changes are significant, we will provide a more prominent notice.

These Terms and Conditions go into effect on 26th  August 2013.